Shipping & Returns Policy

Expected delivery time

Within Pakistan: Shipping price in Pakistan is only Rs. 350
Outside Pakistan: Shipping charges will be calculated at the time of checkout based on the size of the package and destination.

Your order may be required to pay customs and import duties upon arrival of the goods into your country.
Reign is not responsible for any taxes or duties the customs office may charge you, and payment is necessary to release your order from customs.

For sale orders, exchanges will be provided for valid reasons only i.e Faulty or incorrect items delivered.
For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
Reign does not provide exchange/refund for custom orders.

For exchange you can contact our customer services by emailing us at info@reign.pk or can call us at (+92) 321 9088068 along with your order number.
Customers will be required to ship the items back for exchange to the address provided by our team.
In case of a faulty/incorrect item delivered to you, the return shipping cost will be reimbursed as an online credit voucher.
For exchange of a non-faulty item, the customer will bear the return shipping cost along with the exchange charges guided by the team accordingly.
Credit voucher or your desired exchange item will only be provided once the team has received your returned items.